Disneyland Resort Public Relations Courtesy Ticket Policy

Greetings from The Disneyland Resort: The Public Relations courtesy ticket policy is designed for business purposes to give working journalists an opportunity to experience and cover the Disneyland Resort.  All decisions regarding courtesy tickets are at the discretion of Disneyland Resort Public Relations.  The following information serves as a guideline to help media determine if they may be eligible for consideration.

  • Qualifying media may request two (2) Park Hopper tickets, good for one day at Disneyland and Disney California Adventure Parks, once every 12 months. You may not split park visits over a two-day period.
  • Due to the popularity of the Disneyland Resort during the holidays, we will not be able to provide complimentary tickets Nov. 21 through Nov. 30, 2019, or Dec. 22, 2019 through Jan. 2, 2020.
  • All requests should be made via www.disneylandnews.com, and be received at least 1 week prior to the media visit. A copy of your organization’s letterhead and a business card must also be included.  To submit a request, go to Contact Us and click on “Request Theme Park Admission” toward the bottom of the page. This opens an e-mail. Fill in the requested information and type your request in the “Message” section. Please follow this procedure to ensure your request will be reviewed.
  • Due to volume and our support for conservation efforts, faxes are no longer accepted for ticket requests.
  • Employment will be verified on all requests to ensure full-time status in a professional news/editorial capacity or assigned freelance work. Once verification is complete, an email confirmation will be sent from Disneyland Resort Public Relations.

Qualifying positions include the following in these news-related categories:

Broadcast Media: News Directors, News Producers, News/Anchors/Reporters, Managing/Assignment/Planning Editors, News Writers, Editorial Web Producers, Photojournalists and Meteorologists, News Radio Editorial Staff.

Print Media: Editors*, News Reporters, Photojournalists, Publishers, Managing/Assignment Editors, Freelance writers with assignments.

Online Media: Freelance Writers with assignments from established news organizations, editors affiliated with established news organizations, or approved online media affiliated with an established website that features travel, lifestyle or entertainment news.

*Editors in travel, lifestyle, entertainment, business, consumer or related fields.

  • In general, the only “director” position that qualifies for tickets is the News Director over a newsroom, not technical directors, floor directors, newscast directors, studio directors, producers/directors, etc.
  • Additional positions that do not qualify for Disneyland Public Relations courtesy tickets include sales, graphic artists, promotions staff, technical, public relations, clerical, academic, engineering, management, production, staff assistants, video editors, station managers, general managers and disc jockeys, talk show staff and programming or reality TV producers and staff.
  • We cannot offer complimentary media tickets to freelancers without assignments.  Freelancers are required to ask their assigning editors to make the request on their behalf, with information about their assignment and estimated date for broadcast/publication.
  • Complimentary media tickets can only be picked up by the requester at Disneyland Resort Guest Relations, with a current government issued photo ID or passport and a business card.
  • Requests for tickets from multiple staffers at a single media entity, all on the same date, will not be granted.
  • Tickets are issued to and can only be picked up by the person approved to receive them.
  • Disneyland Public Relations office hours are 8:30 a.m. to 5:30 p.m. (PST) Monday through Friday.

As always, we thank you for your interest in the Disneyland Resort and appreciate your coverage.

Revised Winter 2019