Media Ticket Request Policy

All requests must be received five (5) business days in advance. Disneyland and Disney California Adventure complimentary media passes are provided to full-time members of the press in the following news-related categories:




  • These media passes are provided to full-time editorial/news-gathering professionals who cover entertainment, business, travel, consumer, amusement and online media associated with a news organization. All media affiliations must be verifiable. If not, a copy of the publication needs to be forwarded to verify editorial content and/or masthead.

  • The only “director” position that qualifies for tickets is the News Director over a newsroom, not technical directors, floor directors, newscast directors, studio directors, producers/directors, etc.

  • Additional non-qualifying positions are sales, graphic artists, promotions, programming, technical, public relations, clerical, engineering, management, production, staff assistants, station managers, general managers and disc jockeys.

  • Freelance journalists must provide copies of current articles, which have been published in the past six (6) months with the requester’s byline and publication dateline. We will also accept a letter of assignment from the editor of an established/researchable publication with the promise of receiving tear sheets after the story has been published.

  • Employment will be verified on all requests to check for full-time status and position being news/editorial. Once verification has been made, the complimentary passes will not be issued without verbal confirmation to the requester from Press & Publicity.

  • Requests for international media must be received 72 hours in advance and must be made through the Disneyland International Marketing offices (714-284-6351).

  • A maximum of four (4) passes issued in a one (1) year period, for one (1) day only for each park.

  • When complimentary media passes are picked up, the journalist will be asked to provide current law enforcement photo press ID (i.e. newspaper and broadcast media) and a business card and/or drivers’ license (i.e. magazine or freelancer requests). Tickets cannot be issued without proper credentials at the Guest Relations Window.

  • Media passes are issued to and can only be picked up by the requester. Tickets will not be issued to individuals other than the specific requester.

  • Disneyland Resort Press & Publicity office hours are 8:30 a.m. to 5:30 p.m. Monday through Friday.